Legal Policies of Ascend AI Solutions

Our transparent policies in plain English, last updated 30th November 2023.
GENERAL Terms of Use Policy

Terms of Use Policy - Ascend AI Solutions

Welcome to Ascend AI Solutions!

Please read the following general terms of use policy (the "Policy") as it governs your use of our platform. By accessing and using our platform, you agree to comply with and be bound by the terms and conditions outlined in this Policy. If you disagree with these terms, please do not use our platform.

1. Description of the Service

Ascend AI Solutions specializes in workflow automation with AI optimization and software development. Our platform provides users with innovative tools and solutions to enhance their workflows and optimize their business processes.

2. User Obligations

When using our platform, you must abide by the following rules and guidelines:

  • You must not engage in any illegal, abusive, or harmful activities.

  • You must not violate any applicable laws or regulations.

  • You must not interfere with the proper functioning of our platform.

  • You must not attempt to gain unauthorized access to our platform or its systems.

  • You must not engage in any activity that may disrupt or impair the experience of other users.

3. Intellectual Property Rights

The content and intellectual property available on our platform are owned by Ascend AI Solutions. You may not use, modify, distribute, or reproduce any of our content without our prior written consent. By using our platform, you agree to grant Ascend AI Solutions a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and distribute any user-generated content you submit through our platform.

4. Liability and Indemnification

Ascend AI Solutions shall not be liable for any damages or losses arising from your use of our platform. By using our platform, you agree to indemnify and hold Ascend AI Solutions harmless from any claims, demands, or damages, including reasonable attorney fees, made by any third party due to or arising out of your use of our platform or your violation of this Policy.

5. Privacy Practices

Our platform's privacy practices are outlined in our separate Privacy Policy. By using our platform, you consent to the collection, use, and sharing of your personal information as described in our Privacy Policy. Please carefully review our Privacy Policy to understand how we handle your data.

6. Dispute Resolution

Any disputes arising from or relating to this Policy or your use of our platform shall be resolved through arbitration per the rules of the arbitration board chosen by Ascend AI Solutions. The decision of the arbitrators shall be final and binding.

7. Changes to the Policy

Ascend AI Solutions reserves the right to update or revise this Policy at any time without prior notice. By continuing to use our platform after any changes to this Policy, you agree to be bound by the updated or revised terms.

8. Termination

Ascend AI Solutions may, in its sole discretion, terminate or suspend your access to our platform if you violate any provision of this Policy or for any other reason deemed appropriate by Ascend AI Solutions. In case of termination, you will no longer have access to your account and any associated data.

Please review and comply with this Policy to ensure a positive and productive experience on our platform. If you have any questions or concerns regarding this Policy, please contact us at

Please write in English language.

GDPR and Data Retention Policy


The purpose of this policy is to outline Ascend AI Solutions' approach to managing and retaining personal data in compliance with the General Data Protection Regulation (GDPR) regarding data retention practices.


This policy applies to all departments and individuals responsible for data retention at Ascend AI Solutions and covers all types of data. It also applies to all geographic areas where Ascend AI Solutions operates.

Data Retention Principles

  1. Lawful Basis for Retention: Ascend AI Solutions will only retain personal data if there is a lawful basis for doing so.

  2. Data Minimization: Ascend AI Solutions will only retain the minimum amount of personal data necessary to achieve the purpose for which it was collected.

  3. Data Accuracy: Ascend AI Solutions will take reasonable steps to ensure that personal data is accurate and up-to-date.

Retention Periods

  1. Ascend AI Solutions will retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal requirements and business needs.

  2. Ascend AI Solutions will review and update its retention periods regularly to ensure compliance with applicable laws and regulations.

Data Disposal

  1. Ascend AI Solutions will securely dispose of personal data once the retention period expires, through data deletion, anonymization, or archival processes.

  2. Ascend AI Solutions will ensure that all personal data is disposed of in a manner that is compliant with applicable laws and regulations.

Data Subject Rights

  1. Ascend AI Solutions recognizes the rights of data subjects under GDPR, including the right to access, rectify, and erase their data.

  2. Ascend AI Solutions will respond to data subject requests in a timely and mannerly fashion within the context of data retention.

Data Security Measures

  1. Ascend AI Solutions will implement appropriate technical and organizational security measures to protect retained data from unauthorized access, loss, or misuse.

  2. Ascend AI Solutions will monitor and review its data security measures regularly and update them as necessary to ensure ongoing compliance and effectiveness.

Compliance and Governance

  1. Ascend AI Solutions will establish mechanisms for monitoring and ensuring compliance with this policy.

  2. Ascend AI Solutions will assign responsibilities for data retention and disposal, including the appointment of a Data Protection Officer (DPO) where required.

  3. Ascend AI Solutions will conduct regular audits or reviews of its data retention practices to ensure compliance with applicable laws and regulations.


Unique experiences and past performances do not guarantee future results!

Testimonials herein are unsolicited and non-representative of all clients; each client works differently and will enjoy a different level of ROI resulting from using our services. Your results may vary.

The owner of may receive compensation for recommendations made about the products or services on this website.

This compensation may be in the form of money, services or complementary products and could exist without any action from a website visitor. Should you purchase a product or service that was recommended by, it is understood that some form of compensation might be made to the owner. For example, if you click on an affiliate link at and then make a purchase of the recommended product or service, owner may receive compensation.

AThis Compensation Disclosure has been provided for your protection and to fully disclose any relationship between product or service recommendations and the owners of those products or services.

Privacy Policy

This Privacy Policy applies to the personal information collected, used, stored, and shared by Ascend AI Solutions in the course of providing AI optimization services to our B2B clients.

Type of Business

Ascend AI Solutions is a partnership under an Australian ABN of 95 760 242 616 providing AI optimization services to other businesses.

Contact Information

Our contact information is as follows:

Phone Number: Mark Anderson - 0499 570 965 or Junior Asher 0431 315 579
Email Address:

Website or Application Information

This Privacy Policy applies to the Ascend AI Solutions website at and any other websites or applications owned or operated by Ascend AI Solutions that link to this Privacy Policy.

Collection and Use of Personal Information

We collect the following types of personal information from our clients and their employees:

  • Names and contact information (such as email addresses and phone numbers) to provide our services and communicate with clients

  • Payment information for processing payments for our services

  • Other information that clients provide to us in the course of using our services

We use this information for the following purposes:

  • Providing our services to our clients

  • Communicating with clients about our services and their accounts

  • Processing payments for our services

  • Complying with applicable laws and regulations

Third-Party Sharing

We may share personal information with third-party service providers or partners when necessary for providing our services. These third-party providers may include:

  • Payment processors

  • Analytics services

  • Marketing partners

We only share personal information with these third-party providers to the extent necessary for them to provide their services to us. We require these providers to maintain the confidentiality of the personal information we share with them.

Cookies and Tracking Technologies

Our website and applications may use cookies and other tracking technologies to collect information about users and improve our services. Users can manage their cookie preferences through their web browser settings.

Compliance with Laws and Regulations

Ascend AI Solutions is committed to complying with all applicable privacy laws and regulations, including the General Data Protection Regulation (GDPR), The Privacy Act 1988 (Australia) and the California Consumer Privacy Act (CCPA). If you have any questions or concerns about how we handle personal information, please contact us at

Subscribe to our newsletter
©2024 Ascend AI Solutions - All rights reserved